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    Problem with installation

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    • M
      marcosequi last edited by

      f27ee80b-0086-4768-b659-021ef1e343b8-image.png

      Good evening,

      I can't install OpenRPA in my PC. This is the message I got: "The installation package is not supported by the processor used. Please contact the product supplier"

      Allan Zimmermann 1 Reply Last reply Reply Quote 0
      • Allan Zimmermann
        Allan Zimmermann @marcosequi last edited by

        And what processor are you using? If you are on arm this will not work, if you are on 32 bit, you will need to compile it your self, we only suply and support 64 bit at the moment

        M 1 Reply Last reply Reply Quote 0
        • M
          marcosequi @Allan Zimmermann last edited by

          @allan-zimmermann thank you for your quick answer.
          I have this processor: Intel core i5-4300M CPU @ 2.60 GHz, 2601 MHz, 2 core, with Operative System at 32 bit and processor based on x64.

          1 Reply Last reply Reply Quote 0
          • Allan Zimmermann
            Allan Zimmermann last edited by

            @marcosequi I dont know what “ Operative System at 32 bit and processor based on x64.” effectively means, but if it means you installed a 32bit os, then I cannot help you. Most parts of the robot can be compiled in 32 bit, but we dont support that right now.

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            • M
              marcosequi @Allan Zimmermann last edited by

              @allan-zimmermann ok thank you.
              So there is nothing I can do now, correct? or is there a solution?

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